1. Booking and Payment

• All bookings must be made through the official booking platform or as otherwise directed by Emily Reid.
• Full payment is required at the time of booking to secure your appointment.
• Healing sessions and packages are non-refundable. I suggest starting with a single session before committing to a package to ensure you are aligned with the healing method.
• I offer a limited number of sliding-scale sessions and packages for those in financial difficulty. These are available on a case-by-case basis and subject to availability. To apply, please reach out with a brief explanation of your circumstances. Sliding-scale rates are intended to support those in genuine need, and I trust applicants to assess their financial situation honestly.

2. Rescheduling and Cancellation Policy

• You may reschedule your session booking with a minimum of 24 hours’ notice before your scheduled session time.
• If you need to reschedule your session, please do so yourself using the rescheduling link in the confirmation email sent to you by my calendar system upon booking.
• Please arrive on time for your session. If you are more than 10 minutes late, the session will be forfeited without a refund.
• Failure to attend your session or cancellations made less than 24 hours in advance will result in the full session fee being forfeited, except in cases of unavoidable emergencies. If such a situation arises, please notify Emily as soon as possible to discuss potential alternatives.

3. Preparation for Your Session

• To ensure the best experience, you agree to:
  • If possible, sit quietly for a few minutes before the call to centre and presence yourself.
  • Be in a quiet, private space where you will not be disturbed during the session. Complete privacy is important to help your system to feel safe to drop deep.
  • Ensure stable internet connectivity for online sessions. Any technical issues arising from your end that disrupt the session may result in the session being forfeited.
  • Please set aside up to two hours for your session to allow for a natural flow, potential overruns, and post-session integration time, giving yourself plenty of space to rest and absorb the energy work.

4. Nature of the Services

• Emily Reid’s healing sessions are spiritual and energetic in nature. They are not a substitute for medical, psychological, or other professional advice. Always consult with a qualified healthcare professional for medical or mental health concerns.
• Results are not guaranteed as the process is deeply personal and outcomes may vary.

5. Confidentiality

• All sessions are conducted in a confidential and respectful manner. Any personal information shared during the session will be kept 100% private and confidential.

6. Limitation of Liability

• By participating in a session, you acknowledge and agree that Emily Reid shall not be held liable for any outcomes, decisions, or actions taken as a result of the session.

7. Intellectual Property

• Any materials, techniques, or guidance provided during sessions are the intellectual property of Emily Reid and may not be reproduced, shared, or distributed without explicit written permission.

8. Governing Law

• These Terms of Service are governed by the laws of the jurisdiction in which the client resides or otherwise agrees at the time of booking. Any disputes arising under these terms shall be resolved in accordance with the applicable laws of that jurisdiction.